Your satisfaction is our greatest concern.

30-Day Money Back Product Guarantee

We are so confident in our products and services that we offer you this guarantee: If you are not satisfied with a product, return it to us within 30 days of purchase and we’ll give you your money back*. Please view our Return Policy page for more information.

*Any personalised products and blank lanyards are not returnable.

Since we can’t be on the receiving end of your order, we ask that you carefully check the merchandise condition as soon as it arrives. If there’s a problem, we must receive written notification within two weeks of its arrival.

Customer Satisfaction Guarantee

We work hard to make sure that we treat you courteously, fairly and honestly. We know that you have important events and we’re here to help you plan those successfully. If for any reason you are not given the attention you deserve, we would like to know.